Five Common questions
1. Can I change an order?
If your order has not been processed by our fulfillment company, you can change or cancel your order from contact us page. If your order has already been processed, we will be unable to change your order and you will need to make a return or exchange once you receive your goods.
2. I haven't received my order yet, has it been shipped?
If you have received a shipping confirmation email, than yes, your order has been shipped from our warehouse. US orders currently take from 3-8 business days to arrive. International orders can take anywhere from 1-3 weeks since several of our packages get held up in customs. If your international order has not arrived within this timeframe, we recommend checking with your local post and customs offices to make sure your package is not being held.
3. How do I return an order?
Check out our Return Policy.
4. How can I get the tracking information?
You can't get it in your account at present, please check yor email for it.
